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At first I was disappointed that I could not find a local shop to service the reel, which lead to online research. It was easy to send to FFP, the fee was very reasonable and the service was fast. Very satisfied!
Had my reel fixed and returned in about a week. Works like new
Ordeal setting up return
Returned reel
Never notified they received it
Returned the reel nothing about what was wrong with it . I have two reels from this company
Do not expect to purchase anything else from them
Fast, efficient and good communication. Will do again next year.
The crew at FFP took care of me quickly. Guide life is hard on gear and maintenance is part of a guides responsibilities. All gear needs maintenance and FFP makes it easy!
Awesome servicw
Sent in my two resolute reels that I’ve had for two years for service. One reel was ok just a bit of a squeak when retrieving, but the other had corrosion under the paint towards the bottom of the reel where paint had been chipped and needed some serious repair. Messaged the service team ahead to let them know of my concerns about what “service” was like. Spoke with I think Kyle, he assured me that my reels would be taken care of properly. After receiving my reels back from service, I was astonished. Both reels looked and seemed to be back to brand new. These guys are legit. I plan on buying many more reels from them in the future!
Sent the reel in and got it back one week later even after a massive hurricane hit their area! I’ll always own one of these reels.
FFP Reel Service
Hands down the best spinning reels and service in the business … worth every penny for saltwater and freshwater anglers. Drag systems are flawless. I don’t buy any other brand.