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Sent the reel in and got it back one week later even after a massive hurricane hit their area! I’ll always own one of these reels.
FFP Reel Service
Hands down the best spinning reels and service in the business … worth every penny for saltwater and freshwater anglers. Drag systems are flawless. I don’t buy any other brand.
I'll start by saying, "I am probably done buying any other brand of reels"!
I bought a couple of Osprey 4k's from another captain for a personal fishing trip to Louisiana. The first thing I did was send them to FFP to have each reel gone through to ensure there were no failures on the trip.
We had some issues with the postal service and anytime I called or text Kyle, he was on it and made sure I received the reels in time!
I cannot say how much I enjoyed and enjoy these reels! We had to cut the trip short due to one of the hurricanes, but even in windy conditions prior to leaving, neither reel EVER threw a wind knot! The drag is smooth and paired with the Bulls Bay rods....MAGNIFICENT! No more Shimanos for me.
Thank you for all your help Kyle and FFP!
Captain John Penrod
Gulf Coast Outfitters LLC
I've been using FFP reels for over 4 years catching thousands of huge, memorable fish. FFP stands behind their products, and their reel service is top notch. It's the fastest turnaround I've used, and it makes the reels work like new.
Tough, smooth reel. Something broke after 2 years but $40 and a week or so and the reel is like new again. (they even saved and re spooled line-no charge) Florida Strong
Fast and easy..No questions asked and fixed right the first time!!
CAPTAIN SCOTT BARMBY
ORVIS CHESAPEAKE BAY FLY-FISHING SCHOOL
ROCK ON CHARTER FISHING
ORVIS-ENDORSED OUTFITTER
www.fishrockon.com
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Reels came back looking and working like new
I sent my reel in for service and it came back like new ! Soon after the drag wheel fell in the water while fishing - I contacted support and they sent me a new one for free right away!
I'm really not sure how I shipped my reel to Florida, had it serviced, then shipped back to me in what seemed like 1 week. So yea, the turn around time is super quick. Oh, and the actual reel service? It's like getting a brand new reel. It's that good. As you can tell, I'm beyond satisfied.