Recently viewed
I sent my reel in for service and it came back like new ! Soon after the drag wheel fell in the water while fishing - I contacted support and they sent me a new one for free right away!
I'm really not sure how I shipped my reel to Florida, had it serviced, then shipped back to me in what seemed like 1 week. So yea, the turn around time is super quick. Oh, and the actual reel service? It's like getting a brand new reel. It's that good. As you can tell, I'm beyond satisfied.
Fishing Products:
I recently had the pleasure of dealing with Florida Fishing Products, and I must say their customer service is outstanding. From the moment I reached out with my inquiry, their team was responsive, knowledgeable, and incredibly helpful.
I sent my reel in for a service, and as well to correct an issue with the line getting caught under the spool. The reel came back quickly and I have not had an issue with the line getting caught under the spool since then! The only thing is, I would like to hear back from the team as to what they did to correct the issue.
Thank you!
Great customer service and a quick turnaround. They were like brand new when they shipped them back to me. Not all reel companies are the same. These guys have it going on! Highly recommend!
My reel was locked and hasnt been cleaned in a while. It felt brand new when I got it!
I have NOTHING but Peace of Mind when I send my FFP reels to Florida Fishing Products for service, maintenance and repairs.
They are fast, but thorough and will go out of their way to make sure the reel meets their standards.
I love these FFP reels! They work fantastic and are extremely reliable. I have put MANY big kingfish and grouper in my boat with these reels. As a charter captain, they get used a lot; thus they occasionally get overused and require service. On the few instances where parts are needed or service is required, the FFP representatives have been extremely responsive. They are easy to reach and quick to respond with a fix. Parts are received quicker than any other company I've dealt with. The one time I needed to send a reel in for service, the turn around was amazingly fast. FFP gets my highest recommendation!
Reel service was fast and fixed the reel to the level that it was brand new.
Best reel service ever. Quick turnaround and quality work.