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I have NOTHING but Peace of Mind when I send my FFP reels to Florida Fishing Products for service, maintenance and repairs.
They are fast, but thorough and will go out of their way to make sure the reel meets their standards.
I love these FFP reels! They work fantastic and are extremely reliable. I have put MANY big kingfish and grouper in my boat with these reels. As a charter captain, they get used a lot; thus they occasionally get overused and require service. On the few instances where parts are needed or service is required, the FFP representatives have been extremely responsive. They are easy to reach and quick to respond with a fix. Parts are received quicker than any other company I've dealt with. The one time I needed to send a reel in for service, the turn around was amazingly fast. FFP gets my highest recommendation!
Reel service was fast and fixed the reel to the level that it was brand new.
Best reel service ever. Quick turnaround and quality work.
I run a premier Guide Service in South Carolina, averaging 15-30 fish a trip, some trips going well over 50+ redfish, trout, flounder and sheepshead.
Each reel on my boat has caught hundreds(if not thousands) of fish. And I HAVE STILL NEVER HAD A MECHANICAL ISSUE WITH A REEL.
Once a year I send them in for service, they come back buttery smooth and ready for another season.
True workhorse!
FFPs service department is very easy to use. You just pay for the service, print your shipping label and send! Your reel is returned in about a week and is 100% back to brand new!
I lost my pole off my kayak and it sat under water until I was able to retreive it the next day. The reel showed no problems but I sent it in for service just in case to avoid possible future problems. The turn around time was great but must say I'm not sure what, if anything was done. There was no paperwork or anything to tell me if anything was needed or if it was ok and nothing needed to be done.
So the turn around time is great but can't really say on the service itself as I'm not sure what was done.
Sorry, I know this is not the review you're looking for but since it had no paper work and was in the original packaging I sent it in I honestly can't say how the service was. The reel worked awesome before and after, makes it hard to tell :)
I’ve been using Florida Fishing Products for years. They’re smooth, light weight and reliable what else could you ask for? Highly recommend.
Great service at a great price love my reels
Quick, easy, and polite